Privacy Policy

1. Introduction:​

• Welcome to The Jungle Heroes! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services.

 

2. Information We Collect:

• We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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2.1. Personal Information:

• We may collect personal information, including but not limited to:

• Name

• Email address

• Postal address

• Phone number

• Payment information (for purchases)

• Demographic information

• User-generated content (reviews, comments, etc.)
   

2.2. Non - Personal Information:

• We may also collect non-personal information, including:

• Browser information
  Device information
  IP address
  Cookies and tracking technologies.

• We collect such Non-personal and Personal Information for the following purposes:
  To provide and operate the Services;
  To provide our users with ongoing customer assistance and technical support;
  To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.
  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  To comply with any applicable laws and regulations.

• Visitor Analytics is a simple website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using Visitor Analytics to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, Visitor Analytics may not collect any information about the device you are using due to our technical settings.
   

3. How We Use Your Information:

• We use your information for various purposes, including but not limited to:
  Processing and fulfilling orders
  Communicating with you about orders, promotions, and updates
  Providing customer support
  Customizing and enhancing your user experience.
  Analyzing website usage to improve our products and services
  Complying with legal requirements
   

4. Sharing Your Information:

• We host our company on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. They may store your data through Wix.com’s data storage databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

• All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• We may share your information with third parties in the following circumstances:
  Service Providers: We may engage trusted third-party service providers to assist with various aspects of our business, such as payment processing, shipping, and marketing.
  Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
   

5. Cookies and Tracking Technologies:

• We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your cookie preferences through your browser settings.
   

6. Communication with Visitors and Site Members:

• We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
   

7. Security:

• We employ industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure.
   

8. Your Choices:

• You have the right to:
  Access and update your personal information
  Opt out of marketing communications
  Request the deletion of your account and personal information
  If you don’t want us to process your data anymore, please contact us using the contact form.

9. Children's Privacy:

• Our website is intended for children, parents, and general audiences. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate steps to remove such information. Normally, the Child parent's or guardian should access the site and add personal details.
   

10. Changes to this Privacy Policy:

• We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
   

10. Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the contact form on the website.
   

By using our website and services, you agree to the terms outlined in this Privacy Policy.

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Last updated: [25.08.2023]