Answers to common inquiries

"The Jungle Heroes book" series is an adventurous and inspiring collection of stories that follow a group of young superheroes and their animal friends as they embark on exciting quests in the world to protect nature and people.

We have exciting plans for more adventures and spin-offs in "The Jungle Heroes" universe. Already, the Multiverse series has launched, featuring the Heroes, Allies, creatures, and villains in the series, each with their own origin stories, and they will soon be included in the main story line of the Jungle Heroes. Rebooting Yaskha comics as a children's book which is based on Hindu Mythology and then we will create a multi- verse between these two series and other exciting series in the future. Stay tuned for updates!

As of now "The Jungle Heroes" series consists of 11 thrilling books and 5 Multiverse books. Our first Encyclopedia of Oliver Sanctuary comprising alphabet A is also ready. We have written another 30 books. Currently, they are being edited, formatted, and illustrations are getting created. If we get funding or make sales, you can expect at least 100 more books in the series soon.

While each book in the series presents a unique adventure, there is an overarching storyline that connects them all. While individual storyline for each hero moves on separately, but in the end they are all interconnected. There are special edition books where 2 or more heroes or all the heroes come together.

"The Jungle Heroes" series aims at young readers aged 3 to 12 years primarily. However, readers of all ages can enjoy the captivating tales.

We'd love to see your favorite quotes and snippets shared on social media! Feel free to tag us and use our official hashtags to connect with fellow readers.

While "The Jungle Heroes book" series is primarily for children, its elements have a universal appeal that attracts readers of all ages. Parents will enjoy it too while reading it to their kids.

Our books come with age recommendations (which is Age 3-12 for children's books) and brief descriptions to help you choose content appropriate for your child's age and reading level. When we expand to comics and graphic novels for teens, we will change the age group for those.

If you have a child between age 3-12, give them our books to read. Instead of playing games or staying glued to the TV whole day, they can actually learn a lot about animals and our stories are inspirational. Also every child loves wonderful illustrations. More over you can also buy these books to give to other children in your neighborhood or underprivileged children who have a mobile in house but not enough books to read.

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These are children's books. They are supposed to have fewer pages, because children watch images more than they read. The first set of origin stories set 1-6 are all having 1000 words only, but as we proceed further, we are slowly increasing the words. We have already written 30 books in the series and some of them go up to 10000 words. Our plan is to turn these children's book into graphic novels and comics in coming years, so the page numbers will keep increasing. These books will transform just like a child transforms into a teenager. Our printed books are saddle stitched because of pages less than 60. If we cross 60 pages in a book, we will print it as paperback. Oliver's Sanctuary Encyclopedias and Multiverse Extra books are a4 size hard bound print books.

We have removed all the eBooks for now, because we are planning to launch them on Amazon Kindle. Till then you can purchase our print books.

You will be paying in INR (Indian Rupees) currency. If you are in India, you can pay with any UPI app on your mobile. We are using the Cash Free Payment Gateway for the site. You can pay through UPI, Net Banking, Debit and Credit cards. Even Card EMI will be available soon. We are having talks with other payment channels and soon they will be integrated into the website as well. If you are outside India and cashfree is not working, try using Paypal.

Well if the payment was not successful, you will automatically get a refund in few days. If your payment was successful then contact us and we will help you out with your downloads. These things happen rarely because everything is automated. We are always there to help you out.

You can buy any number of eBooks, there is no restriction. We have a 15% extra discount when you buy more than 3 eBooks. So keep that in mind.

No Problem. Contact us with the book number you wanted and the book number you bought by mistake. We will sort it out for you, because we have your past sales in record. If you have got the already read eBook from someone else, please mention that in the form, otherwise we will not find your past sales records. We keep giving many eBooks for free so that can happen. If your problem is genuine we will send you a coupon to buy the book you really wanted.

We are really sorry that PayPal does not work in your country. We are integrating other payment gateways soon. You will be paying in INR (Indian Rupees) currency. If you are in India, you can pay with any UPI app on your mobile. We are using the Cash Free Payment Gateway for the site. You can pay through UPI, Net Banking, Debit and Credit cards. Even Card EMI will be available soon. We are having talks with other payment channels and soon they will be integrated into the website as well. If you are outside India and cashfree is not working, try using Paypal. Currently only these two gateways are working.

After a successful purchase, you will receive an order confirmation email with download links. You can also access the download links on the order confirmation page. If you encounter any issues with the download process, please let us know, and we'll be glad to assist you.

As stated in our Refund Policy, we do not offer refunds for digital products once they have been downloaded. However, if you encounter any technical issues or have questions about your purchase, please reach out to us, and we'll do our best to assist you.

If we release updates or revisions to an eBook you've purchased, you will receive an email notification with a link to download the updated version at no additional cost. Ensure you have provided a valid email address during the purchase process to receive such updates.

Our eBooks are available in a popular format - as PDF. We will be adding Pub, and Kindle (MOBI) in future, ensuring compatibility with a wide range of devices and eBook readers.

While creating an account is not mandatory, it is recommended. An account allows you to access your purchase history, download links, and receive updates about your eBooks.

Normally the answer is No, our eBooks are licensed for personal use only and should not be shared, distributed, or reproduced without proper authorization from the copyright holder. But because we want to reach every child in the world, in the beginning stages we are allowing the customers to share them to other kids in their neighborhood, in nursery and KG schools, or give them to underprivileged children.

Our eBooks are available for purchase and download worldwide. There are no geographical restrictions on accessing our digital products.

We regularly update our eBook series with new releases. We are already working on the next 24 titles in the series. Subscribe to our newsletter to receive updates on the latest additions to our collection.

Yes once we complete and upload the 6th book of the Origin series, we will give an option to purchase the whole Origin Bundled set. In the future too, 5-6 eBooks will be clubbed as one Bundle set. Also our printed Books will be available in Bundled sets only - having 5-6 books clubbed as one hardcover or paperback book. These bundle sets will have additional discounts.

Currently, we do not offer pre-orders for upcoming eBooks. However you can stay updated with our newsletter and social media channels to be notified of new releases. If we can automate the system we might add this feature in coming future.

If you use PayPal - Once your payment is successfully processes, you will receive instant access to download the PDF file. You will also receive an order confirmation email with the download link. If you use the manual QR code - Then it may take 1 -2 day before you get your link. As it will be manually send to you by our representative, depending on our back log of QR orders. We are talking with payment gateways and will soon integrate those on the site automating the purchases, especially for Indian customers, finally removing the manual QR code from site.

Yes, in the starting phase, we want you to gift it to other kids because we want our books to reach every kid in the world. For the gift option, we will see if we can integrate it into the purchase page. We will update this Question accordingly.

Yes, we offer a discounted bundle price when you purchase the book sets.

We have added some illustrations on the store product page itself, which will ascertain you of the quality of the eBook. There is no preview sample mode yet, we may add in future.

You will need a PDF reader. Most common one is Adobe Acrobat Reader. Just search the term Adobe Acrobat Reader on Google and visit the Adobe.com site and download the installer. It is free to use. Install on your desktop and then you can open the file in it by double clicking on the PDF. For Mobile you can download from Google Play Store or Apple store. Adobe Reader has a Full screen mode. Just click on that and you can read the book without any distractions. We do not recommend other PDF options as many times they come with adware or malware. Stick to Adobe, at least you will not get hacked. *Adobe Reader is free but Acrobat is not. So do not download the Acrobat software by mistake.

We have password locked our eBooks, because we are soon going to launch printed formats of the books and they will be probably a set of 5-6 books per printed book version. So that is why you cannot print the eBooks as of now. Maybe once we have 100's of books ready, for promotional purposes we will unlock the print facility. At this point in time we need funding, and hence the sales of eBooks and printed books matters. If we get enough funding or sponsorship, then we may unlock it sooner.

By tapping on mobile and/or left clicking on computer, you will move on to the next page. You can also use the scroll wheel on the mouse to go back and forth. These settings work for Adobe Reader.

We apologize for any inconvenience caused by errors in our eBooks. If you come across any issues or discrepancies in the content, please inform us through email or chat. Your feedback helps us improve the quality of our products.

Yes, you can access your purchased eBooks on multiple devices. Simply use the download links provided to download the eBook on each device you wish to use. The links are valid for 30 days. Later, you can just transfer the PDF using Bluetooth or Wi-Fi from one device to another.

If you accidentally delete your downloaded eBook, don't worry. You can access your purchased eBooks again by logging into your account and re-downloading them. If for some reason they are not available, you can contact us and we will help you out.

You can download the PDF on any PDF reading device, which includes, windows desktop, mac, Linux, android mobiles, iOS mobiles, iPad. Even kindle should open it.

No, we have locked the PDF for non printing purposes and that restricts its many features. Though you can highlight and write comments, but you cannot edit the PDF in any way without unlocking.

For now no. We may add this feature later after we get enough sales or funding.

Absolutely! Our eBooks support highlighting and note-taking features, allowing you to mark and save your favorite passages.

Yes, some of our eBooks in future may include interactive elements, multimedia content to enhance your reading experience. Currently only high quality 3D illustrations are available.

Yes, you can download the eBooks PDF to your device and read them offline at your convenience.

Yes, you can access your purchased eBooks from multiple devices using your account credentials.

Printed books are now available in the format of saddle stitch. You can purchase them through our printer store - Pothi.com. Shipping cost is extra and by sending you directly to the printer, we do not have to handle the shipping costs. There is no way to add shipping cost and connect it with our printer store. Hence you can buy directly from there. We will soon add on Amazon and Kindle.

Currently No. But as we get funding and grow, we may include bonus content, illustrations, or behind-the-scenes material not available in the digital editions.

Currently, they are saddle stitched. Books above pages 60 will be paperback. Encyclopedias are hard bound.

Yes, pre-orders for "The Jungle Heroes" printed books will be available before the official launch or when books are out of stock.

We will ship "The Jungle Heroes" printed books worldwide so readers from different countries can enjoy them.

This is because we cannot directly link our site with the printer of books. The option is not available. Thus, when you click on the Buy button, you visit the printer store directly and the shipping price will get displayed there.

We have not setup the shipping price but our printer has. We cannot do anything about it. That is the cost of shipping outside India. For readers abroad, you can buy more than one book, say around 4-5 books, so that the shipping cost becomes reasonble for you.

We have disabled all the coupons, till we launch ebooks again on Amazon Kindle. There is no discount on the printed books yet.

Coupons are special offers we give to those who have joined our website or bought something for the first time, or are returning customers. We also give out coupons on other websites as a promotion scheme to spread awareness of our books. To apply a coupon code or discount to your ebook purchase, enter the code during the checkout process. The discount will be automatically applied to the total amount before payment. Most of our coupons are of one time use only, except coupons we give on other websites for promotion. They are time limited though. The ones you get directly from us through email are mainly with unlimited time. You can use them only once, but there is no time limit. Unless we remove that offer of coupons in time, you can use them even after a year.

Currently a 10% discount for every eBook is available. This may change in future. If you buy more than 3 eBooks you will get a 15% discount. We occasionally run promotions and discounts on select eBooks. To stay informed about the latest offers, subscribe to our newsletter, and follow us on social media.

Subscribing to our newsletter is the best way to receive updates on exclusive discounts, promotions, and upcoming releases. On the site there are different contest forms and hovering banners which gives you free coupons or discount information.

Yes, we offer bulk purchase discounts for educational institutions, libraries, NGOs and businesses. Please contact us through the contact form on our contact page for bulk order.

We give coupons on other websites for promotional purposes. They are time -limited, usually expire in a week or month's time. So that could be the reason they are not working. We put lots of offers directly on our website; you are free to try those offers instead. For example, there is an unlimited 10% discount on all eBooks. We also give an additional 15% discount if you buy 3+ eBooks.

Yes, we value our loyal readers and often offer special discounts and rewards for our returning customers. We have launched the Loyalty Program, you can check that on the Loyalty Page. To know more about the Loyalty program, you can also check the Loyalty section of these FAQs pages.

They will take a bit of time as our first focus is on launching printed books. Yes, if get the funding or a sponsor, then we may launch it sooner.

Our merchandise, including toys, will be available on our website's Merchandise page once launched.

You will get the option to purchase "The Jungle Heroes" toys separately or as part of special bundles, including the ebooks and printed books.

Our "The Jungle Heroes" merchandise will include items like posters, bookmarks, toys, t-shirts, and other exciting collectibles inspired by the series.

Yes, we plan to release limited-edition merchandise that will be exclusively available for a limited time to our loyal supporters and fans. You will get them using the loyalty Turtle Points as well.

You will have the flexibility to purchase "The Jungle Heroes" merchandise items individually or as part of exclusive book bundles.

Our funding option allows supporters to contribute any amount from Rs 500 up to Rs 100000000 through PayPal or UPI to help us create more exciting content. Click on the 'I will help' button and it will direct you to PayPal to make the payment. You can also use the QR code given at the top of the funding button, or bottom of the homepage or in store page to fund us using UPI apps like Paytm and GPAY.

You can help us by buying our books for your children or for distributing it to nursery schools, or for under privileged kids round your city or town. If books do not interest you, then you can click on the "I will help" button on the Homepage. You can fund us any amount you can afford to with PayPal. If PayPal does not work in your country, you can use the QR code given at the bottom of the homepage or in the bookstore to fund using GPAY or other UPI apps. Not just in funding, but you can help us in other ways too- If you know someone who creates toys and is ready to sponsor or collaborate with us by creating merchandise for our Heroes, send him/her our way. If you know any animal reserve or animal caregiver, send him/her to our site to collaborate. We can make special story books around their reserve and animals, incorporating them inside the Jungle Heroes Universe. If you know a printer who can sponsor our prints books. Give them our website address or let us know how to contact them. If you know someone who can help promote and market our books, send them to our site. If you like our work and vision, just promote us, mouth to mouth or on social networks. If you know a multinational company who can sponsor us, give them our site. We want to reach as many children as possible and bring a smile on their faces.

We believe in the law of abundance. Our mission is to take our books to every child in the world and help animals in any way possible. To do so, we may need just $100000 or even $1 billion will seem less. Rather than setting specific time and financial goals, we are allowing the universe to dictate what is necessary to reach every child on the planet. What is required will automatically come to us. So there is no end date, and the goal of money is in many trillions. Both of them are immaterial in front of our vision. We will rely on the universal law of abundance and people who like our work to fund us. If you like our work and vison, you can help us by buying our books or by just donating on the funding page. Whatever sum of money you can afford is good enough for us. Some may pay $100, some bigshot may pay $99999. You may never know. Our mission is simple - To do our due diligence and keep writing and designing hundreds of books in these series, and creating new series and a multiverse of Heroes. To entertain children and inspire them. While on the one hand, we want to make profits, we also want to contribute towards animal welfare.

Yes, we offer exclusive perks and rewards for contributors who fund us, provided they have made an account on our site. We cannot contact and provide perks to anonymous funders who have not provided any contact information to us.

Absolutely! You can fund our project multiple times with various amounts if you wish to provide continued support.

Yes, you can choose to fund anonymously if you prefer not to disclose your identity publicly. No one will know unless you publicly announce, except our team because PayPal will send us your email and name. If you have not made an account with us, then we will probably not even contact you, unless you specifically ask.

With the funds we receive from our funding option, we develop fresh stories and make our content more captivating for readers. With the extra funds, we will add merchandise and other options for our reader, giving them more free ebooks and gift items with the Loyalty program. The funding also helps us to reach kids all over the world. We also spend the funds on the welfare and caring of animals.

If you are experiencing difficulties accessing your account, please ensure you are using the correct login credentials. If the problem persists, try resetting your password. If the issue remains unresolved, contact our support team, and we'll help you regain access to your account.

If you forget your password, you can click on the "Forgot Password" link on the login page. Follow the instructions to reset your password via the email address associated with your account.

No the email you have used to register on our site cannot be changed, as that is the baseline of your account and your every detail is stored accordingly.

Currently, merging multiple eBook accounts into a single account is not available. Each account is associated with unique email credentials.

No, you can fund our project or make a purchase as a guest. However, having an account offers additional benefits and convenience.

You can update your account details, including email and password, in the account settings section.

Yes, you can use Google and Facebook to login into the site.

Yes, you can easily edit your account information by visiting the "Account Settings" section after logging in.

Yes, we are excited to introduce a loyalty program that rewards our dedicated readers with exclusive benefits, free eBooks, and early access to new releases. On every purchase you get 200 Turtle Points. You can use them to get free eBooks. Once you have collected enough Turtle Points for a reward, you will get an automated email from us. Once Merchandise and printed books will be added, then we will create more loyalty gifts for purchasing with turtle points. Early Access to new releases will be added soon too. Here is a screenshot.

To join our loyalty program, simply create an account on our website and opt-in to receive loyalty program updates during the registration process. You can also visit the Loyalty Page and join from there. By joining, you will get 50 Turtle points. For every purchase, you will get 200 Turtle Points. We have not put The plans into action yet, but you will still receive 200 Turtle points for them, when implemented.

"The Jungle Heroes" Loyalty Program allows users to earn Turtle Points for every purchase. Collecting over 2000 points earns 4 free eBooks, 4000 points earn 8 free eBooks, and 6000 points earn 12 free eBooks.

You will earn 200 Turtle Points for every purchase made on our website. The points will be automatically added to your Loyalty Program account upon successful completion of the transaction.

Yes, once merchandise and printed books are launched, you will earn Turtle Points for all eligible purchases, including eBooks, merchandise items, and printed books.

You can easily check your Turtle Points balance by logging into your account and visiting the Loyalty Program section. It will display your current points total. Once total number of points reach the reward threshold, you will get an automated email from us, letting you know how to redeem the points and get free eBooks.

Turtle Points do not have an expiration date. You can accumulate points over time and redeem them whenever you wish.

To redeem your Turtle Points for free eBooks, you need to reach the specific thresholds (2000, 4000, or 6000 points) as mentioned in the Loyalty Program details.

Yes, once merchandise and printed books are available, you can redeem your Turtle Points for those products along with eBooks.